Skip to content
Sign inJoin
Menu
The AwardActivities
All help

Your second step

Why signing in asks for a second code, and how to set up an authenticator app.

Everyone who works with young people takes a second step to sign in. After the first code, we ask for a second one, so nobody else can get into your account with your email alone.

Setting up an authenticator app

  1. Install an authenticator app on your phone, such as Google Authenticator or Microsoft Authenticator.
  2. Scan the QR code we show you, or type in the key beneath it.
  3. Enter the six-digit code the app shows for the Online Record Book.

From then on, signing in asks for the code in your app.

A new phone?

Ask your Award Centre to help you set up the app again. Until then, signing in sends the second code to your email.